Awesome Adventures OZ

Check In It’s a short walk from the coach terminal to the check-in offices and tour based accommodation. Our Awesome office is open from 7:00am until 8pm daily for check in on arrival in Airlie Beach. If your arrival into Airlie Beach is after closing please check your travel voucher for contact details to discuss late check in arrangements.

Prices All prices are in Australian dollars and include GST. Prices include: Vessel transfers, accommodation, activities and some meals as stated in each package, courtesy bus transfers from local accommodation to/from the Marina, all Marine & National Park fees.

Liability The company shall not be held responsible for any property loss or damage and/or any claim resulting from personal injury or death arising whilst travelling with the company, participating in activities, on the vessel or pontoon or other company property. This disclaimer applies irrespective of the cause.
Where another company or persons operate the service such as overnight sailing, Cool Dingo Tour, accommodation, diving and helicopter flights, Awesome Adventures OZ is acting only as a Sales Agent. Responsibility and liability for the operation lies with that operator.
Age and medical restrictions apply to diving activities. A medical questionnaire must be completed. Due to altitude restrictions you cannot fly after diving.

Southern Cross & Tall Ship Sailing

Check In Our Airlie Beach office (4 The Esplanade) is open daily from 7.30am until 8.15pm for check in prior to departure. 3D/2N or 2D/1N racing/maxis departing at 9.30am or 8.30am are asked to check in the day before departure. 2D/2N Boomerang or British Defender tour departing at 2pm are asked to check in by 11.30am on the day of departure. 3D/3N Solway Lass tours departing at 7.30pm Saturday or Tuesday are asked to check in by 4pm on the day of departure.
3D/3N Reef or 6D/6N Island & Reef cruise departing Friday afternoon on Whitsunday Magic should check in for a trip briefing by 1.30pm. 3D/3N Island Cruise, departing Monday afternoon on Whitsunday Magic should check in for a trip briefing by 12.30pm. If your arrival into Airlie Beach is after closing please check your travel voucher for contact details to discuss late check in arrangements.

Prices All prices are in Australian dollars, include GST and valid until 31 March 2011. Prices include: All meals, tea and coffee, use of snorkelling gear, bed linen and bath towel. Additional charges due: Local fees (rates stated on price pages) are payable on check-in. Wet Suits for hire at $5 per day also payable at check in. Scuba Diving (optional – paid on board).

Cancellations Cancellations between booking and 14 days before departure result in 25% loss. Cancellations between 13 days and 72 hours before departure result in 50% loss of ticket price. Cancellations, after 72 hours result in 100% forfeit of ticket price. We recommend Travel Insurance is purchased to protect against unforeseen late cancellations.

Liability Guests should note that Sailing & Snorkelling can be a dangerous activities and while our crew will make every effort to ensure guest safety, we cannot be accountable for actions of guests that are beyond our control. Guests will be required to complete a pre departure questionnaire & sign a travel agreement during the check-in process.

The Operators have the applicable Shipowners insurance to cover public liability for our guests and staff. A Copy of the certificateswill be forwarded if required. In the unlikely case of a vessel break down, we reserve the right to provide an alternative vessel of a similar standard.

Travel Insurance The Operator strongly recommends that guestshave their own travel insurance to cover valuable items, eg. Cameras, and to protect themselves against unforseen late cancellations, delays in arrival to Airlie Beach which lead to missing a departure, or medical conditions that may occur during carriage, and the associated extra costs of accessing medical care around the islands.

Guest Behavior The Operator has the right to refuse boarding of guests who arrive intoxicated or who are under the influence of illegal substances. Further, guests are to observe instructions or directions as provided by the Captain or Crew. Where guests refuse to follow instructions and where guest or crew safety may be compromised, the Captain may take action to have the offending guests removed from the vessel, at their cost

What to Bring We trust you will appreciate that you need to limit the amount of luggage you take on board and recommend soft sided luggage. We suggest: swimmers, beach towel, sunscreen, hat, sunglasses, camera, spare film, sandals or joggers for island walks, favourite music CDs, a sweater for cooler evenings. If you have larger luggage that you would like to store, storage facilities are available at most accommodation houses in Airlie Beach or there is a store across the road from our check in office. Whitsunday Magic guests can bring larger bags.

Itineraries The Operator reserves the right to alter the tour or the itinerary of any of it's tours and organise alternative carriers to those advertised if necessary. The Operator will always consider the comfort and safety of guests and staff and as a result, some of the Whitsunday Icons may not be visited if the wind or tidal conditions are not suitable. Where winds are in excess of 15 knots, it is possible that the Whitsunday Magic Reef Itinerary will stay around the islands, because of uncomfortable sea conditions for the guests

Beverages Solway Lass and Whitsunday Magic are licensed and sell alcohol and refreshments. On all other vessels you are welcome to bring your own.